You can contact us by emailing us in writing to firstname.lastname@example.org
RIGHT OF WITHDRAWAL:
You have the right to cancel this Agreement within fourteen days without needing to provide any reasons.
The cancellation period amounts to fourteen days from the day that the Agreement was concluded.
In order to exercise your cancellation right, you must inform us by means of an unambiguous declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this Agreement. You may use the attached sample cancellation form, although this is not required.
For the purposes of ensuring the cancellation period you only need to send notification of you exercising the cancellation right before the cancellation period has expired.
If you cancel this Agreement, we must immediately refund all payments to you, which we have received from you, including the delivery costs (with the exception of the additional costs resulting from you choosing a delivery method other than the most economical standard delivery option) no later than within fourteen days from the day on which we received your notification of cancelling the Agreement. We shall use the same payment method for the refund that you yourself used when making the original payment unless anything else was explicitly agreed with you to the contrary. You will not be charged under any circumstances for the refund.
Your cancellation right shall lapse prematurely in the case of a contract for the delivery of digital content not physically located on a data medium if you have explicitly agreed to us carrying out the contract before the expiry of the cancellation period and if you have consciously acknowledged that you will lose your cancellation right when the contract starts.
END OF THE RIGHT OF WITHDRAWAL
(If you wish to cancel the contract, please complete this form and return it to us.)
To: Deca Live Operations GmbH, Kreuzbergstraße 28, 10965 Berlin, Germany
I/we (*) hereby withdraw from the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*) Ordered on(*)/received on(*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for forms on paper)
(*) Delete as applicable